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Frequently Asked Questions

Answers To Common Questions

How long will it take for my supplies to be delivered after my order is processed?

Delivery times vary depending on your location. Once processed, UPS or FedEx deliveries typically take 3 to 4 business days.

Where can I fax or email a copy of my prescription (Rx)?

You can send your prescription to us via fax at 1 (619) 393-1128

How long does it take to get authorization approval for my order?

Authorization approval time depends on the patients health plan and the specific items ordered. If you have any questions about your order or the status of approval, please don’t hesitate to contact us.

How much will my supplies cost?

We will verify your patients medical benefits and eligibility with their insurance provider. Once confirmed, you will be notified of any out-of-pocket costs associated with your patients order. Our team is dedicated to finding the most cost-effective solutions for your patient.

Contact Us

1-858-298-7578

Fax: 1-619-393-1128

8400 Miramar Rd #200-250c
San Diego, CA 92126

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